Remote-first · U.S.-based · Worldwide team

Support Without Borders.

J Pepe LLC delivers call center, bookkeeping, sales, healthcare support, and interpretation services — staffed by a remote team that works from anywhere in the world, for clients anywhere in the world.

J
Call Center
Bookkeeping
Interpretation
Healthcare
On the clock, everywhere
Miami, FL (HQ)--:--
Bogotá--:--
Manila--:--
London--:--
What we do

Everything your business needs, handled.

Every service is delivered by trained, U.S.-aligned remote staff — so you get local-quality support without the overhead of a local office.

Growth

Sales Support

Outbound sales calls, lead generation, telemarketing, and appointment setting built to keep your pipeline moving.

Specialized

Healthcare Support

Medical answering services, appointment scheduling, patient intake, and insurance verification for clinics and healthcare practices.

Specialized

Interpretation

Over-the-phone and live-call multilingual interpretation, so your team can serve every customer in the language they're most comfortable with.

Custom

And More

Virtual assistance, data entry, back-office admin, and HR support — tell us your workflow and we'll build the team around it.

We're hiring — view open positions
Call center agent wearing a headset, smiling at her desk
01 · Core service

Call Center Services

A trained remote team that answers, routes, and follows up on every call — so your customers always reach a real person.

  • Inbound & outbound calls
  • Virtual receptionist
  • Appointment setting
  • After-hours & overflow coverage
Calculator and laptop on a desk, representing bookkeeping and accounting work
02 · Core service

Bookkeeping (QBOA)

Books built and maintained inside QuickBooks Online Accountant — clean, current, and ready to hand off to your CPA.

  • Monthly bookkeeping & reconciliation
  • Catch-up & cleanup bookkeeping
  • Payroll support
  • Tax-ready financial reports
Diverse business professionals shaking hands, symbolizing a sales agreement
03 · Growth

Sales Support

Outbound calling built to keep your pipeline moving, without adding headcount to your in-house team.

  • Outbound sales calls
  • Lead generation & qualification
  • Sales appointment setting
  • CRM updates & follow-up
Healthcare receptionist scheduling an appointment by phone
04 · Specialized

Healthcare Support

Administrative call support for clinics and practices — professional, HIPAA-aware phone handling without the clinical overhead.

  • Medical answering service
  • Appointment scheduling
  • Patient intake support
  • Insurance verification assistance
Smiling multilingual support agent wearing a headset
05 · Specialized

Interpretation

Live multilingual support so every caller is served in the language they're most comfortable with.

  • Over-the-phone interpretation
  • Live-call multilingual support
  • Bilingual customer service
  • Document & email translation support
Who we are

Based in the U.S. Working from everywhere.

J Pepe LLC is a Miami-based company built for businesses that want dependable, professional support without geographic limits. Our team works remotely and worldwide — which means we can staff the hours, languages, and skill sets your business actually needs, not just the ones available down the street.

Whether you need one dedicated agent or a full remote department, we build the structure around your business, not the other way around.

5Core service lines
24/7Coverage available
USBased & managed
Worldwide reach

Remote-first by design

Our model is built for distributed work — not adapted from an office model as an afterthought.

QBOA-based bookkeeping

Financial records built inside QuickBooks Online Accountant, ready to hand off to your CPA at tax time.

One point of contact

A single team coordinates your call center, bookkeeping, and support services — no juggling vendors.

Built to scale with you

Start with one service or one agent, and add coverage, languages, or hours as your business grows.

More about us
Let's talk

Tell us what you need covered.

Reach out with a few details about your business — call volume, bookkeeping needs, hours, or languages — and we'll put together a plan.

Emailjpepellc1@gmail.com
AvailabilityRemote & worldwide, 24/7 coverage on request
Email us now