J Pepe LLC delivers call center, bookkeeping, sales, healthcare support, and interpretation services — staffed by a remote team that works from anywhere in the world, for clients anywhere in the world.
Every service is delivered by trained, U.S.-aligned remote staff — so you get local-quality support without the overhead of a local office.
Inbound and outbound calls, live virtual receptionists, customer support, appointment setting, and after-hours coverage — so no call ever goes unanswered.
QuickBooks Online Accountant-based bookkeeping: monthly reconciliation, catch-up and cleanup, payroll support, and tax-ready financial reports.
Outbound sales calls, lead generation, telemarketing, and appointment setting built to keep your pipeline moving.
Medical answering services, appointment scheduling, patient intake, and insurance verification for clinics and healthcare practices.
Over-the-phone and live-call multilingual interpretation, so your team can serve every customer in the language they're most comfortable with.
Virtual assistance, data entry, back-office admin, and HR support — tell us your workflow and we'll build the team around it.
A trained remote team that answers, routes, and follows up on every call — so your customers always reach a real person.
Books built and maintained inside QuickBooks Online Accountant — clean, current, and ready to hand off to your CPA.
Outbound calling built to keep your pipeline moving, without adding headcount to your in-house team.
Administrative call support for clinics and practices — professional, HIPAA-aware phone handling without the clinical overhead.
Live multilingual support so every caller is served in the language they're most comfortable with.
J Pepe LLC is a Miami-based company built for businesses that want dependable, professional support without geographic limits. Our team works remotely and worldwide — which means we can staff the hours, languages, and skill sets your business actually needs, not just the ones available down the street.
Whether you need one dedicated agent or a full remote department, we build the structure around your business, not the other way around.
Our model is built for distributed work — not adapted from an office model as an afterthought.
Financial records built inside QuickBooks Online Accountant, ready to hand off to your CPA at tax time.
A single team coordinates your call center, bookkeeping, and support services — no juggling vendors.
Start with one service or one agent, and add coverage, languages, or hours as your business grows.
Reach out with a few details about your business — call volume, bookkeeping needs, hours, or languages — and we'll put together a plan.